Frequently Asked Questions

Shilajit is a natural resin rich in minerals and fulvic acid, formed over centuries in the high mountains of the Himalayas (above 5000m altitude). It is a traditional dietary supplement used for millennia in Ayurvedic medicine for its energizing and regenerative properties.

Our Shilajit comes exclusively from the high altitudes of the Himalayas (between 16,000 and 18,000 feet). We work directly with certified local collectors who harvest the resin sustainably and ethically. Each batch is laboratory tested to guarantee its purity and the absence of heavy metals.

Shilajit is known for its many benefits:

• Increased energy and vitality
• Improvement of physical and mental performance
• Immune system strengthening
• Support for cognitive function and memory
• Anti-aging and antioxidant properties
• Natural hormonal balance

Absolutely. Our Shilajit is 100% pure and authentic, with no additives or preservatives. It undergoes several authenticity tests: solubility test (dissolves completely in water), flame test (does not burn), and alcohol test (does not dissolve). Each jar comes with a certificate of authenticity .

Dissolve a small portion (the size of a grain of rice ) in warm water, tea, or milk. For optimal absorption, consume preferably in the morning on an empty stomach . Start with a small dose and gradually increase as needed. The recommended dose is 250-500 mg per day .

We recommend starting with a dose of 250mg per day (approximately the size of a grain of rice) for the first week, then gradually increasing to 500mg per day as needed and as you feel. Do not exceed 1000mg per day.

The effects vary from person to person. Some experience an energy boost within the first few days , while others notice changes after 2-3 weeks of regular use . For optimal benefits, we recommend continuous use for at least 6-8 weeks .

Shilajit is generally well tolerated. However, it is not recommended for pregnant or breastfeeding women , or for people suffering from gout or hemochromatosis . If in doubt, consult your doctor before use, especially if you are taking medication.

A 30g jar lasts approximately 2 months with daily use at the recommended dose of 500mg per day. This represents 60 servings. For optimal results, we recommend a minimum 3-month course.

We ship all orders within 24-48 hours (business days). Standard delivery takes 3-5 business days in mainland France. For Europe, please allow 5-7 business days . A tracking number will be sent to you as soon as your order is shipped.

Yes, we deliver throughout Europe and to some international countries. Shipping costs and delivery times vary depending on the destination. See our delivery page for more details or contact us for specific requests.

The delivery charges are:

• €4.90 for mainland France
• Free for all orders over €50
• Variable depending on the international destination

As soon as your order is shipped, you will receive an email with your tracking number . You can track your package in real time via the provided link. If you have a customer account, you can also track your orders from your personal account .

You can modify or cancel your order within 24 hours of confirmation , before it is shipped. Contact us promptly by email at support@purlema.com with your order number. Once shipped, the order cannot be modified.

We accept the following payment methods:

• Bank cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay
• Google Pay

All payments are 100% secure via our certified payment platform.

Yes! Our loyal customers benefit from:

• 10% discount on your 2nd order
• 15% discount starting with your 3rd order
• Priority access to new products
• Exclusive offers reserved for members

Yes , Shilajit is generally considered safe when consumed at the recommended doses. Our Shilajit is lab-tested to ensure it is free of contaminants and heavy metals. However, always consult your doctor before starting any new supplement.

Generally, yes , Shilajit can be combined with other supplements. In fact, it may even enhance the absorption of other nutrients due to its fulvic acid content. However, if you are taking prescription medications, consult your doctor to avoid any potential interactions.

Shilajit is very well tolerated by most people. In rare cases, some people may experience:

• Mild nausea (if taken on an empty stomach)
• Mild headaches (at first)
• Increased urinary frequency

These effects are usually temporary and disappear within a few days. Start with a small dose to assess your tolerance.

Yes! Shilajit is 100% natural and contains no animal products. It is perfectly suited to vegetarian, vegan, and plant-based diets.

Yes , Shilajit is particularly known for its effects on chronic fatigue . Thanks to its richness in fulvic acid and minerals, it helps to:

• Improve cellular energy (ATP) production
• Reduce physical and mental fatigue
• Increase endurance and vitality
• Supporting mitochondrial function

Many users report significant improvement after 2-4 weeks of regular use.

Yes , Shilajit is traditionally used to support reproductive health and improve libido, particularly in men. Studies have shown that it can:

• Increase testosterone levels naturally
• Improving sperm quality
• Increase energy and sexual vitality
• Reduce stress and anxiety

The effects are usually observed after 4-6 weeks of regular use.

We offer a 30-day money-back guarantee . If you are not completely satisfied with your purchase, you can return the product (even if opened) within 30 days of receipt for a full refund .

To make a return:

1. Contact our customer service at support@purlema.com
2. Please provide your order number and the reason for the return.
3. We will send you a free return label
4. Return the product in its original packaging.
5. Refund within 5-7 days of receipt

No! We cover the return shipping costs. We'll provide you with a prepaid return label so you can send your product back free of charge.

Each batch of Shilajit is tested by certified independent laboratories to verify:

• Its purity (100% natural)
• Its fulvic acid content (minimum 70% )
• The absence of heavy metals
• The absence of contaminants

Certificates of analysis are available upon request. We adhere to the strictest GMP (Good Manufacturing Practices) standards.

Yes. Our Shilajit holds the following certifications:

• Certified organic
• Third-party laboratory tests
• GMO-free
• Gluten-free
• Vegan
• GMP Certification

Store your Shilajit in a cool, dry place , away from direct sunlight and moisture. Close the jar tightly after each use. Shilajit can be stored for up to two years under optimal conditions. It may solidify in cold weather, which is normal.